Haines & Co: Technical Support Web Application
Overview:
This Intranet Perl Application is designed as a Thin Client Solution. This
allows for the program to run exclusively in an internet browser window. The data is stored in
a MySQL Database. It assists technicians in taking vital call information, retrieving
previous ticket information, and suggests possible solutions.
Features:
Thin Client Solution
Ticket-Based Reports
Automatic Ordering System
MySQL DataBase Connectivity
Adjustable Color Schemes
Smart Automatic Fill-In Fields
Bugtracking and solution finding
Login System
Manager System
Custom Reports by Account, Technician, Software and more
Libraries/Requirements:
Windows NT/XP
Apache Webserver
ActiveState Perl
mysql
dbi.pm
dbd::mysql
ntsendmail.pm
Return to
Top